Terms of service
Last updated: June 2026
About these terms
These terms cover your use of this website and any website, marketing or automation work you order from NZT Digital. By placing an order you agree to them. If anything here is unclear, email hello@nztdigital.co.uk before buying.
What you’re buying
The exact scope, deliverables and price for any website, marketing or automation work are agreed with you in writing before work begins. There is no fixed package: every engagement is quoted for the business in front of us. Ongoing services (such as managed Google Ads or social media, or a hosted automation) are billed on the schedule set out in that written agreement.
Payment
We agree your scope and price with you in writing first, then invoice you. Details of how and when to pay are set out on your invoice.
Cancellation & refunds
If you change your mind before we’ve started building, let us know within 14 days for a full refund of any setup fee paid. Once build work has begun at your request, we’ll refund any portion that reflects work not yet done. Nothing here affects your statutory rights.
Your responsibilities
You’re responsible for the accuracy of the information you give us (prices, services, hours, ad copy and targeting) and for holding any necessary consents to message or market to your own customers. You must comply with the policies of any third-party platform (Google, Meta, WhatsApp, payment providers) used as part of the work.
Liability
We build and run websites, marketing and automation with reasonable care and skill. We’re not liable for indirect or consequential losses, or for outages of third-party platforms (such as Google, Meta, WhatsApp, payment providers or your own systems) outside our control. Nothing in these terms limits liability that cannot be limited by law.
Governing law
These terms are governed by the law of Scotland, and disputes fall to the Scottish courts.